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Accounts Receivable Specialist @ Darden Restaurants

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Cover Letter

Dear Hiring Manager,

I am writing to express my interest in the Accounts Receivable Specialist position at Darden Restaurants. With over 10 years of experience managing AR portfolios, billing, collections, and dispute resolution across B2B and corporate environments, I am confident in my ability to contribute immediately to your team. My expertise spans the full AR cycle—from invoice research and payment posting to aging report review and account reconciliation—supported by strong proficiency in SAP, NetSuite, and Excel (including PivotTables and advanced lookups). Most recently, as a Billing & Collections Specialist at Colibri Group, I managed 20–40 accounts daily, investigated pricing variances and disputed invoices, and maintained accurate AR aging records.

Throughout my career, I have demonstrated a consistent ability to sustain cash flow and resolve complex account discrepancies. At Anheuser-Busch, I generated DSO reports and authorized credit decisions on accounts up to $500K, while also contributing to Lean Six Sigma process improvements for AR workflows. At the University of Central Florida, I recovered 78% of $1.2M in past-due balances within 90 days, showcasing my effectiveness in collections and customer communication. My technical skills in SAP—combined with my attention to detail in GL adjustments, refund processing, and credit hold management—align directly with this role's requirements.

I am drawn to [PERSONALIZE: research Darden's mission, values, or recent company initiatives and mention how your AR expertise supports their goals]. I would welcome the opportunity to discuss how my proven track record in AR management, SAP proficiency, and commitment to accurate documentation can support Darden Restaurants' continued success. Thank you for considering my application.

Sincerely,
Jessica L. Herman

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Outreach Message

Screening Q&A

Q1: Tell me about your experience with SAP and how you've used it in AR roles.

Q2: Describe your experience managing accounts receivable collections and dispute resolution.

Q3: What is your experience with Excel, and how have you used it in AR functions?

Q4: Can you walk me through your approach to account reconciliation and billing accuracy?

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