Credit & Collection Specialist

Job Title
Jr. Credit & Collection Specialist
Description
Position Summary

The Jr. Credit and Collection Specialist maintains the interface between the customers, AR Accounting, Operation and Sales team. This position is responsible for timely collections of all account receivable balances, credit management (including but not limiting to maintaining credit management tools, customer credit limit, etc.), as well as maintaining external customer contact. The Credit and Collection Specialist shall be responsible for cash collection and credit management for the Aviation Global Services and ClientComponent Corporation businesses.

Essential Functions / Key Areas of Responsibility

Responsible for collection of customer accounts, from external customers. Ensure timely collection of all accounts receivable balances
Utilize COFANet to support customer credit limit validation process
Identifying credit and collection issues that need to be addressed. Communicating such finding with AR Accounting (including but not limiting to cash application, correction JE, etc.) and/or OSR/CSR team (including but not limiting to credit memo creation, etc.)
Following up the above collection issues with AR Accounting and/or OSR/CSR team
Sending missing invoices to customers
Maintain customer contact through calls, e-mail or customer portals for improving customer payment status on past due invoices and follow-up on a regular basis
Review, analyze and release pending sales orders from credit/shipment hold in compliance with Company Credit Policy
Maintains and updates customer master and credit data in SAP with current customer information
Support customer service and program teams to resolve all customer disputes related to receivable collections
Participate in bi-weekly Cash Drum meeting and discussion
Action any additional duties and projects as assigned
Assists in implementation of tools and processes, as required

Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language

Bachelor's degree in Finance or Accounting with 1-3 years of relevant accounting/finance, or an equivalent combination of education and experience.
Prior experience with collections, collection tools, account reconciliation preferred
Strong computer skills. Microsoft Office including but not limiting to Microsoft Excel experience is required and Financial Systems (i.e. SAP) experience is preferred
Ability to handle multiple projects and adapt to changing priorities.
Ability to work independently and self motivated
Ability to receive general instructions on what is to be done, limitations, expected deadlines, and priority of assignments
Takes initiative and be proactive in carrying out assignments/responsibility independently while open to receives additional specific instructions from Management
Excellent judgment, planning and organizational skills.
Analytical rigor and detail orientation.